top of page

STORE POLICY

Customer Care

Customer Care Policy for Credit Card Payments

Majestic Trophy and Creations

At Majestic Trophy and Creations, we are dedicated to providing an exceptional customer experience, including safe and secure payment methods for all your purchases. Below is our policy regarding credit card transactions:

Accepted Payment Methods

  • We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.

  • Payments can be made in-store, or over the phone.

Security & Data Protection

  • Your payment security is our priority. We use industry-standard encryption technologies and comply with PCI (Payment Card Industry) standards to protect your personal and payment information.

  • Majestic Trophy and Creations does not store credit card information on our servers. All transactions are processed through secure third-party payment gateways to ensure your data remains private and secure.

Fraud Prevention

  • To safeguard against fraudulent activity, all credit card transactions are subject to verification and approval by both Majestic Trophy and Creations and your credit card provider. In some cases, additional documentation may be requested to verify your identity.

  • If we detect any suspicious or potentially fraudulent activity, we may place a temporary hold on your order and contact you for further verification before proceeding.

Payment Disputes

  • If you believe there has been an error with your credit card charge, please contact us immediately at [phone number] or [email address]. We will work to resolve any issues as quickly as possible.

  • In the case of a chargeback or dispute initiated through your credit card company, please notify us so we can assist in resolving the matter directly.

Refunds and Cancellations

  • Refunds for orders paid by credit card will be issued to the same credit card used at the time of purchase. Please allow up to 5-7 business days for the refund to be processed by your credit card provider.

  • If you need to cancel or modify an order, please contact us within 24 hours of placing your order. Any refunds for canceled orders will be subject to our Cancellation and Refund Policy, which can be reviewed separately.

Contact Us for Support

  • If you have any questions or need assistance with a credit card transaction, our customer care team is available to help. Please reach out via phone or email, and we will address any concerns promptly.

At Majestic Trophy and Creations, we strive to make every transaction smooth and secure. Your trust and satisfaction are our top priorities!

Privacy & Safety 

Majestic Trophy and Creations

At Majestic Trophy and Creations, your privacy and security are our top priorities. We ensure that all credit card transactions are processed using secure, encrypted payment gateways that comply with industry standards.

  • We do not store your credit card information on our servers. All transactions are handled through trusted third-party providers.

  • Your personal data is kept confidential and used only to process your order.

  • We continuously monitor for any fraudulent activity to keep your information safe.

Wholesale Inquiries

At Majestic Trophy and Creations, we offer wholesale opportunities for businesses, organizations, and retailers looking for high-quality, customizable trophies, awards, and unique creations in bulk. Whether you’re stocking up for corporate events, team recognition, or retail distribution, we’re here to meet your needs with our premium products.

How to Apply for Wholesale

For wholesale inquiries, please contact us via:

  • Email: [email address]

  • Phone: [phone number]

  • Your business name and contact information

  • Products of interest

  • Estimated quantity required

  • Timeline for the order

Once we receive your inquiry, a dedicated member of our team will get in touch with you to discuss pricing, custom options, and turnaround time based on your needs.

Wholesale Pricing & Discounts

  • We offer competitive pricing and volume discounts on bulk orders. The more you order, the greater the discount.

  • Special pricing is available for long-term wholesale partnerships and repeat customers.

Customization Options

All of our products are fully customizable to meet your specific needs. We offer:

  • Personalized engraving

  • Custom logos and artwork

  • A variety of materials and finishes

Our design team will work with you to create a product that perfectly represents your brand or event.

Order Minimums & Lead Time

  • We have a minimum order quantity for wholesale purchases, which varies by product. This will be discussed during your inquiry.

  • Lead times depend on the size and complexity of your order, but most wholesale orders are fulfilled within 2-4 weeks.

Shipping & Delivery

  • We ship nationwide, and all shipping costs will be calculated based on the size and weight of your order.

  • For large, bulk orders, freight shipping options are available.

Payment Terms

  • We accept all major credit cards and can discuss payment terms for large, ongoing accounts.

  • Custom orders may require a deposit before production begins.

Customer Support

We are committed to providing excellent service and support throughout your wholesale experience. If you have any questions or need assistance with your order, feel free to reach out to our customer care team at any time.

Let Majestic Trophy and Creations be your trusted partner for quality wholesale products that stand out and make an impact!

Payment Methods

- Credit / Debit Cards

-Cash

-Check

Payment Methods
bottom of page